Recommended Technology Platform.
- UniFi
- Fortinet
- PfSense
- Cylance Anti-Virus/Malware
- JungleDisk Managed Backups
- VeeAM Backup & Replication
- Office 365 Backups
- Splashtop
- Viscosity VPN
- Mimecast
- Dell Servers
- Dell OptiPlex Desktops & Latitude Laptops
- Xerox | HP | Canon Printers
- APC | CyberPower Uninterruptible Power Systems
- Microsoft Office365 (Exchange | SharePoint | Teams)
- Microsoft Azure (IaaS | PaaS)
- Microsoft Server Platforms (latest release including Exchange and SQL)
- Microsoft Virtualization (VMWare | HyperV)
- Microsoft Windows 10 and above
- Microsoft Office 2016 and above
Third Party Vendors
While we pride ourselves on our troubleshooting skills and abilities to solve many different types of technical problems, please keep in mind that for 3rd party products outside our Recommended Platform, it may take us some extra time to familiarize ourselves with managing and supporting these products.
If the issues can and should be supported by the 3rd party vendor, then we may help you liaise with the vendor directly to get the problem solved in the most efficient and timely manner for you.
We may still be able to purchase items from other vendors at your request (depending on whether our distributors stock it), however if any unforeseen issues arise in the setup, installation and ongoing use, we may need to invoice you separately for this time.
Approved Software list
- Microsoft Office Suite (Office 365 | 2016 | 2019)
- G Suite
- Browsers (Google Chrome | Firefox | Brave)
- Adobe Applications (Reader | Air | Shock-wave | Flash)
- Finance (QuickBooks, Drake, UltraTax, Dynamics, Sage)
- Java Runtime Environment
- Veeam, JungleDisk, StorageCraft (ShadowProtect, ImageManager)
- Cylance Protect & Optics
- Viscosity VPN
- 7 Zip
- Classic Shell
- PDF Creator